Park Rules

MANDALAY RESORT

View our Park Rules

Check-in and Check out times:

• Quite time from 10pm to 7am – please be kind, courteous and considerate to other guests, staff and those around you by observing the Parks quiet time and keeping noise to a minimum. Should you require assistance during these hours please see our onsite security or call the after-hours assistance on 9752 1328 and follow the prompts.
• Wristbands are to be worn at all times by all guests. Visitors are required to register and pay a visitors fee at reception.
• Please ensure your accommodation and sites, as well as the facilities you use during your stay are kept generally clean and tidy and use the appropriate waste stations provided for all rubbish and recycling
• All tents, structures and caravans must fit within the shade cloth or concrete area. One 3m x 3m floorless gazebo per site is allowed. Please leave pathways between sites clear.
• There is no smoking in the accommodation, common areas including BBQ areas, playgrounds and buildings.
• There is ONE allocated car bay per site / accommodation for guest use. All additional vehicles are to be parked in the designated visitor car parks or in the beach front car park.
• Boats, dinghies, jetskis and trailers are to be parked in the boat and trailer parking area.
• No boat, caravan, annexe / awning or car washing is permitted.
• Bikes, scooters, rollerblades, skateboards and the like, can only be used during daylight hours, must adhere to the walking pace speed limit and are to be used on the roads only. Helmets are to be worn at all times.  Devices will be confiscated in the case of misbehaviour.
• E-rideables and electronic micro-mobility devices, including e-scooters and e-bikes, are not permitted for use in the park at any time.  
• 5km/h speed limit applies to all vehicles and micro-mobility devices at all times
• A parent or guardian must supervise all children aged 14 years and under at all times whilst on resort grounds. Particularly whilst on play equipment, in swimming pool and slide area, and whilst using Park amenities.
• Parents and guardians you are responsible for your children’s actions and behaviour at all times.
• No person is permitted to engage in any dangerous behaviour while using the Park’s facilities which, in the case of water areas, includes flips, somersaults, diving, slipping, falling, and running on wet services.
• Please report any incidents, accidents or damage in the Park to management as soon as possible.
• When government fire restrictions allow, designated fire pits may be provided for guest use. Designated fire pits are to be used only. Use of fire pits is at patron’s own risk. Children are not to be left unattended around fire pits. Fires must be attended at all times and extinguished after use
• Prices, rules and policies are subject to change without notice.
• Park management reserves the right to evict any person who fails to obey the park rules. Eviction from the park will result in forfeiture of all monies paid.
• Any person found to be damaging park property or that of other guests will be evicted from the park and will be held responsible for repair costs.